This page sets out how we at Stepping Stones Bed and Breakfast will use and protect your personal information which you may provide to us either online or by telephone.

You can be assured that any personal information by which you can be identified that is provided either on line or by phone or  email will only be used in accordance with this privacy statement.

Information we collect

We collect your name,address,and contact information, including your email address,when contacting us to make a booking.

If payment is made by credit card or debit card, once full payment has been made we are unable to view card details.

Using your personal information.

Personal information provided to us will only be used to improve our service to you.

We may use your personal information to:

1.Respond to your questions and/or comments via email, telephone or post

2.Confirm your booking

3.Provide information to you prior to your arrival

4.Send information to you regarding offers or details you may find interesting

5.Contact you after your visit to obtain feedback on your stay, although you are under no obligation to respond.

Disclosures and Data Storage:

We will not store or process your personal information outside the United Kingdom. Other than this, we may disclose your data only as required by law to any third parties.

Security of your personal information:

We will take all reasonable technical and organisational precautions to prevent the loss or misuse of your personal information.

As proprietors, we take our legal obligations under the Data Protection Act very seriously.

Policy Amendments:

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights:

You may request us to provide you with any personal information we hold about you.

Provision of such information will be subject to:

•The supply of appropriate evidence of your identity ( a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.

•The payment of a fee  currently (£10)

Third Party Websites:

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third parties and you should exercise usual caution and look at the privacy statement applicable to the website in question.

Updating Information:

Please let us know if the personal information we hold for you needs to be corrected or updated.

Contact :

If you have any questions about this privacy policy or our treatment of your personal information please write to us by email to carolbrand1@btinternet.com or by post to

Carol Brand, Stepping Stones B&B, I Sylvan Close, Hordle, Lymington, SO41 0HJ